How and when will I receive my withdrawal?

Withdrawals usually take 2-10 business days after the processing date to be reflected in our clients' bank statements, depending on the payment method. After processing, you can expect the following delivery times based on the method of withdrawal:

As per procedure, withdrawn funds will only be credited to the payment method originally used to place the deposit:

  • If you funded your account via bank transfer, the amount requested will be sent to the account from which you made your deposit. Please allow 3-5 business days from the released date for the transaction to take place.
  • If you deposited through eWallet/Cryptocurrency Wallet, we will transfer the requested amount to your eWallet/Cryptocurrency Wallet account. Please allow up to 48 business hours from the released date for the transaction to take place.
  • If you initially funded your account using a credit card, the maximum amount that can be transferred to your card equals the deposit amount. Please allow 10 business days from the released date for the funds to appear in your account.

Any amount exceeding your deposits will be transferred to your Bank Account as per Anti-Money Laundering Policy.

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