PLATFORMS
- Do you share information with third parties ? How do you keep data safe and secure ?
- How many trading platforms do you offer?
- Do you offer MT5?
- Do you have facility for mobile trading?
- Do you offer a Demo Account?
- How can I switch to a Demo Account via Desktop?
CROWDTRADING & TRADING CENTRAL
- What is CrowdTrading?
- Is CrowdTrading a resource you should base your trading decisions upon?
- Do you influence the Crowd Trading?
- Can I copy the CrowdTrading feed in my Demo Account?
- Why trade the Crowd?
- Can I trade with Trading Central in Trade360?
TROUBLESHOOTING
- I'm experiencing some technical problems, what can I do ?
- Why can't I log into my account?
- I'm not receiving password reset email, what should I do?
- Why I can't upload my documents?
- Why can't I log in?
- I forgot my password, how do I reset my password?
TRADING
- How do I edit a position via a desk device?
- How do I open a position via a desk device?
- How do I edit a position via the web mobile?
- How do I open a position via the web mobile?
- How do I edit a position via the app?
- How do I open a position via the app?
MY ACCOUNT
- How can I submit a complaint?
- How to export an Account statement or Trading History via desktop?
- How to export an Account statement or Trading History via webmobile?
- How to export an Account statement or Trading History via App?
- Will you deduct any funds from my account for tax purposes?
- Why my account was deducted 100 USD?
Verification & Compliance
- How to upload documents via the desktop?
- How to upload documents Via the web mobile?
- How to upload documents Via App?
- What is the Appropriateness Test?
- Can I remove a credit card from the system?
- Can I open more than one account?
DEPOSITS
- What are your payment methods?
- How can I change my credit card details for future deposits?
- Is depositing secure?
- Does Trade360 charge Deposits fees?
- How do I deposit by wire transfer?
- How to DEPOSIT via Desktop browser?
WITHDRAWALS
- My credit card was cancelled/expired, how will I receive my withdrawal?
- What is an ARN?
- Can I withdraw my profits?
- How to send my bank details to complete the withdrawal request?
- What are IBAN , Swift, BSB and Sort Code?
- What is the minimum withdrawal amount?